It Analyst

Singapore, Singapore

Job Description


Connect Energy is partnering with a marine engineering company that specialized in FPSO projects to look for this role urgently.

As a Documentum Support Analyst, you will maintain responsibility in managing and supporting company\'s global Documentum System by supporting ongoing projects which rely heavily on document exchanges with clients\' systems.

Responsibilities

  • Work closely with Document Control Team in terms of technical support and ensuring services are delivered according to IES Service Level Agreement SLA
  • Investigate non syncing issues and interpret errors messages for "TIE" web
  • Resolve all system issues (Documentum and TIE Web)
  • Monitor DCP - TIE portal daily for any document exchange / transmission issues
  • Train new joiner on using Documentation CP, TIE Web, BOX
  • Attend client meeting & resolve issues pertaining to technical errors
  • Review comparison report (PIMS, CP, STID) and to assign tasks to DC, IES or EQN
  • engage AMS support team for Document enhancement request.
  • monitor BOX performance on a daily basis.
  • Assist DC task
  • Send automatically via "TIE" once Review Class Status provided. Intervie Review completed in system
  • Provisioning of missing files (native, PDF) that are not uploaded in PIMS/STID during normal sync operation
  • Monitor incoming/outgoing CRS
Requirements
  • Min. 5 years ub Documentum and D2 with roll out and ongoing support
  • Min. 3 full cycle implementation experience from design to go live for Documentum and D2 modules
  • Strong communication and partner / skills with end users with non technical background
  • Strong hands on support experience with Document CP16.2 / 20.4
  • Min 2 end to end implementation cycles experiences and maintenance of global instance of Documentum D2 / Capital projects (Prefer experience with version 4.6 D2 and Capital projects version 1.10)
  • Excellent communication and interpersonal skills
  • Experience coordinating with onsite / Offshore team members
  • Must have hands on knowledge in implementing Documentum and D2 modules
  • Efficient in analyzing business requirements, needs and objectives and mapping them to Documentum/D2 configuration
  • Basic knowledge of Documentum / D2 implementation, configuration, data/Document migration and cutover activities
  • Experience with preparing user training documentation and test scripts
  • Willing to take on 24 months contract
  • Work location - Clementi vicinity

Connect Energy

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Job Detail

  • Job Id
    JD1351311
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned