Job Description

We are hiring for an IT Cybersecurity Specialist to be responsible for ensuring maximum possible service availability and performance. To analyze problem, perform troubleshooting and incident response on network and system, communicate with various stakeholders and track problems through to resolution.

• Working Hours: 12 hours rotating shift (Morning / Night)
• Working Location: Tanjong Pagar (WFH arrangement
• Salary Package: Up to $4000 (basic) + $300 (shift allowances) + AWS + VB

Core duties and responsibilities:

• To monitor the performance and capacity of various systems and 3rd party network services using a variety of tools. When an issue is identified, you will work to determine the cause of the problem.
• When a problem impact the network and system services, you will be required to troubleshoot the problem by following the standard operating procedures.
• While responding to incidents, you must carefully track and document all issues and resolutions in detail.
• When problems are too large or complex for quick troubleshooting, you must escalate the issue to management, other IT resources or 3rd party vendors for assistance in reaching a resolution.
• Maintain ongoing communication within the team and externally, to keep all stakeholders aware of relevant, known issues and the steps being taken.

Skill Set and Technologies:

• Knowledge of the working of Domain Name System (DNS)
• Management of DNS Records (A/CNAME/etc)
• Basic Knowledge on Linux Systems
• Knowledge of Web Servers (Apache & NGINX)
• Basic Knowledge on Networking
• Basic Knowledge on Internet Protocols
• Knowledge of Cloud Technologies will be advantageous
• Knowledge of ITIL methodology will be advantageous

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

ScienTec Consulting