It Desktop And Network Support Dispatch Singapore
Central Region, Singapore, Singapore
Job Description
Key Responsibilities
- Installation, configuration & troubleshooting of desktops, laptops, and peripherals (printers, scanners, mobile devices).
- Provide support for OS (Windows/macOS), MS Office, and common applications.
- Handle user account management in Active Directory (password reset, account unlock).
- Basic troubleshooting of LAN/Wi-Fi connectivity, IP configuration.
- Support for meeting room equipment (projectors, VC devices).
- Logging & tracking incidents via ticketing tools (ServiceNow, Remedy, JIRA).
- Coordinate with L2/L3 teams for escalation.
Requirements
Excellent written and oral communications skills with clients and management as well as people skills.
- Ability to work with deadlines and complete tasks on time. Takes proactive ownership and works with a sense of urgency
- Bilingual (English & Local B2)
Console cable for CISCO and Silver Peak
Full Internet ready mobile,
Noise Cancellation head sets
Team Viewer, MS-Teams, Putty, Remote connection software, Admin Access of the Laptop ,
RJ45 port on Laptop
- Experience of ticketing tools (ServiceNow / Remedy etc.) additional advantage
Skills Required
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Job Detail
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Job IdJD1617675
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCentral Region, Singapore, Singapore
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EducationNot mentioned