It Engineer
Singapore, Singapore
Job Description
Responsibilities:
- Provide Service Desk support for Office and act as back-up for CIM Helpdesk during day shift
- Provide 2nd level support (request, queries and troubleshoot) for supported applications/services
- Gather all necessary information from user for escalation and crisis communication, and follow up to ensure timely issue closure
- Provide crisis communication to engineer and manager
- Assist with the IT Project
- IT Software & Asset Management
- Degree in Information Technology or equivalent studies
- 2 or more years of experience in Service Desk system
- Good knowledge in Windows, Exchange Email, Lotus applications, Internet applications a must
- Good working knowledge with Service Desk ticketing system
- Basic computer knowledge – hardware setup, O.S. and application installation
- Basic knowledge in programming languages such as Java, VB, Visual C++
- Basic network knowledge
- Good communication skill
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1049209
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationSingapore, Singapore
-
EducationNot mentioned