Job Description

Responsibilities

Provide day-to-day IT helpdesk support for office and store operations, including hardware setup and troubleshooting Administer and maintain servers, network infrastructure, firewalls, and VPN systems Manage and configure POS and kiosk systems Support and coordinate store opening projects Liaise with internal and external stakeholders on group-wide initiatives, system implementations, and IT protocols

Requirements

Diploma or Degree in Computer Science, Information Technology, or a related field Minimum 3-5 years of relevant working experience Good hands-on experience in Windows environments, networking, and firewall administration Prior experience in the retail and/or F&B industry is required Practical experience with at least one POS and/or kiosk system Experienced in diagnosing and resolving network connectivity issues Good communication and problem-solving skills A team player who is also able to work independently Willing to provide after-office hours support when required
We regret to inform only shortlisted candidates will be notified.