It Executive/senior It Executive
Changi, Singapore
Job Description
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Responsibilities
- Manage day to day CAI IT help-desk service (Level 1 and 2) and liaising with Day 2 from Managed Service Provider
- Assist in IT equipment health-check and troubleshooting all aspects of CAI PC/Laptops, Audio and Visual equipment, Network Multi-Function Devices including re-imaging of new and spare laptops via SCCM, coordinating with vendors on repairs and replacement of faulty parts and setting up of meeting on an ad-hoc basis (Town hall, Board Meetings, Multi-countries).
- Administer IT procurement related matters including creation of IT Procurement forms, review of IT quotations.
- Checklist and to have the processes verified with the different Business Units (Finance, Legal & Compliance and so forth)
- Request to set up software, grant and maintain access rights through Day 2 (via SCCM)
- Responsible for oversight and maintenance of company\xe2\x80\x99s internal servers through Managed Services, Day 2 teams (EUC and Wintel)
- Review the evaluation of new hardware and software to meet company\xe2\x80\x99s evolving needs
- Coordination and supervision of T3 CAI office server room maintenance works and scheduled power shutdowns and powering up
- Assist Senior Manager on the IT Operations and Control of all areas of Corporate Information Technology requirements
- Assist Senior Manager to manage vendors and its accompanying Managed Services
- Assist Senior Manager to manage the CAI DR and BCP
- Assist Senior Manager to review and maintain the company\xe2\x80\x99s assets and software inventories
- Co-ordinate on-boarding and off-boarding employees
- Adhere and conform to company\xe2\x80\x99s IT Policies and Standards
- Possess Diploma/Degree in Information Technology
- Knowledge in IT operation standard & end user support of O365,
- Experienced in supporting office network environment
- Experienced in technical management of Azure, Veeam, O365, Exchange, SCCM server
- Experienced in server room environment management, IT lifecycle projects
- Certified/Working knowledge of administering Azure, Veeam, O365, Exchange, SCCM server, VMware
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Job Detail
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Job IdJD1304589
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationChangi, Singapore
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EducationNot mentioned