Job Description

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PURPOSE:
Responsible to support the development and planning of FBAP ICT strategy and plan in accordance with reporting manager and corporate IT strategy.
Assist and support in terms of:

• Strategic IT Planning & Execution
• Budget Planning, Monitoring & Reporting
• IT Project Assessment & Effectiveness Review
• Procurement & Contract Governance
• Service Quality & SLA Management
• Compliance & Disaster Recovery

RESPONSIBILITIES & TASKS:
1. Support Annual IT Planning Activities

• Assist in organizing meetings and preparing documentation for the ICT Operating Guide.

2. Financial Reporting Assistance

• Coordinate with Finance and ICT teams to gather data for financial analysis.
• Assist Reporting Manager in developing reports, utilizing data gathered.

3. Cloud Proposal Review Support

• Use predefined checklists to review cloud-related proposals.
• Track proposal status and update monthly tracking for monthly review with Reporting Manager.

4. IT Project Request Coordination

• Receive and perform initial checks on project request documents.
• Ensure completeness and schedule coordination meetings with requesters.

5. IT Usage Survey Execution

• Conduct surveys and compile usage data from project owners.
• Prepare initial reports for review by the Manager as part of IT effectiveness analysis.

6. Contract Record Validation (Ad Hoc)

• Verify contract data accuracy and assist in resolving discrepancies with internal and external stakeholders.

7. Service Level Agreement (SLA) Review Support

• Collect feedback and performance data from teams and subsidiaries.
• Organize inputs for SLA review sessions.

8. Orientation Material Maintenance

• Update IT orientation materials and support onboarding sessions as needed.

9. Software Usage & License Tracking

• Maintain records of software usage and licensing.
• Support compliance checks and coordinate with SMEs or vendors.

10. Disaster Recovery Monitoring

• Track and report on disaster recovery test progress.
• Compile findings for review by the Manager.

WHAT WE ARE LOOKING FOR:

• Diploma in IT or Business Administration with major in accounting or Finance
• Analytical decision making
• Basic knowledge of general IT system, such as Server, Network, Software License, Desktop.
• Intermediate skill in MS Excel
• Experience of Microsoft Power Platform, such as Power Apps, Power Automate, Power BI will be a plus

Skills Required