Job Description

IT Infrastructure Specialist, Asia Pacific & Japan
As one of the world´s leading manufacturers of cardio- and endovascular medical devices, BIOTRONIK is headquartered in Berlin, Germany, and represented in over 100 countries by its global workforce. The work of our committed, highly specialized, exceptionally skilled employees results in crucial advancements in the world of cardiology and changes the lives of patients every day.
The ‘IT Shared Service Center Asia Pacific’ (ITSSC-AP) team is responsible for IT services that are used by several subsidiaries (production and sales sites) located in this area. As part of the regional IT team based in Singapore, the ‘IT Infrastructure Specialist’ is responsible to provide a stable and secure infrastructure services for the region. He will be responsible for the daily operation of monitoring, administration of network infrastructure for the offices in the Asia Pacific region. He will also be involved in IT infrastructure projects for the consolidation of network and server infrastructure within the region with alignment with the Centre of Expertise (COE) at headquarters.
Your Responsibilities

• Provide stable, secure and scalable IT infrastructure (network, data center, telephony) for the Asia Pacific Manufacturing (APM) and all sales subsidiaries in the region
• Technical vendor management of infrastructure service providers
• Ensure on call support and continuous monitoring for critical IT services
• Steer projects with an IT infrastructure content throughout Asia Pacific
• Provide guidance to local IT staff in the region regarding IT infrastructure services based on corporate standards
• Implement infrastructure components for colocation datacenter and production floor automation solutions (storage, micro segmented networks, databases)
• Providing practical solutions to internal customers on IT infrastructure requirements

Your Profile

• Bachelor Degree in computer science or similar background, alternatively an equivalent qualification
• Technical skills in setting up and maintaining CISCO network – switches, routers and firewalls
• Provide system support for servers (eg. Dell/IBM Server, VMware virtualization, Oracle Databases)
• Technical skills in windows based client environments with the respected support tools (remote desktop, ticketing tools)
• Certified in cloud technology is advantageous
• Fluent in English and either Japanese or Chinese (In order to liaise with external suppliers' queries)
• 3-5 years of hands on experience in running core IT services (file, print, active directory, telephony)
• 3 years of experience in steering operations processes in an international matrix organization (headquarters / region / local IT)
• Strong inter-cultural experience
• Regional support experience in the region preferred
• Administration and deployment of cloud services (Azure, AWS, M365, Velocloud) will be preferred

What we offer

• being encouraged to think and act entrepreneurially
• working in global teams and projects
• developing yourself professionally

Are you interested? Please apply online through our application management system! We are looking forward to welcoming you.
Location: Singapore| Working hours: Full-time
Job ID: 54075 | Contact: Human Resources
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law.