Job Description

ABOUT THIS ROLE

• We are looking for a candidate who will be working with the regional IT team. The candidate will get an exposure to the technology used in Circles, the network technology and information management functions at one of the fastest growing startups in Singapore.
• Reporting to Senior IT manager, the successful candidate will get on the job training and will eventually be able to take ownership of his or her work
• She/ he will be expected to manage laptops, software, support tickets and work on special projects.
• This is a group level role based in Singapore, however regional support will need to be provided.

ABOUT CIRCLES LIFE

Founded in 2014, Circles is a global technology company reimagining the telco industry with its SaaS platform - Circles X, helping telco operators launch and operate successful digital brands through its offerings.

Having pioneered a successful blueprint for disrupting the telco space in Singapore, Circles has since launched its own digital telco, Circles.Life, in Singapore, Taiwan and Australia. Circles has also partnered with other telco operators to launch digital services, enabling our partners to accelerate growth and capture market share within a short period of time.

Today, Circles is partnering with operators in 14 countries to deliver delightful digital experiences to millions of people through our businesses.

We are backed by global investors such as Sequoia, Warburg Pincus, EDBI and Founders Fund - renowned backers of industry-shaking innovators.

WHY THIS ROLE IS UNIQUE

Unparalleled access and learning - Not only will the successful candidate have exposure to broad content knowledge across functions, but they also understand how the senior leaders think and know what\'s top of mind. They should use this to connect dots across projects to improve decision-making and team effectiveness.

Career accelerant - Opportunity to be part of a team that build and scale the new SaaS business vertical and influence overall strategies and product vision with huge potential for growth.

10X - Be part of a fast-growing organisation with ambitious plans to expand into multiple more markets and verticals, and help be the one to make it happen

WHO YOU\'LL WORK WITH

• Regional IT Team
• Leadership Team

WHAT YOU\'LL DO

• Develop and maintain a productive and professional relationship with the user base.
• Performs set-ups, breakdowns, and transports of equipment, such as monitors and desks on an as-needed basis for new and existing end users.
• Managing centralized group directory with single sign-on.
• Overlooking and managing corporate G-Suite licenses and apps including Gmail, Drive, Groups, Meet, Vault etc. for over 1000 users at Circles.
• Responsible for the consolidated IT operations for the India Entity.
• Enforcing group InfoSec security policies through the IT directory using SSO.
• Attending the service and access requests tickets in a timely manner to provide a quick turnaround.
• Managing the purchasing of IT Devices and equipment through vendors.
• Supporting operational tasks for the India entity.
• Streamlined the onboarding/ offboarding process for the technical staff to minimize the overall onboarding time.
• Manage Group InfoSec apps Atlassian, FortiGuard, Slack, 0365, Netskope, Automox, Knowbe4, Monday.com.
• Responsible for total Onboarding/Offboarding for the India operations.
• Supporting the Cyberoperations and Cyber Governance processes to provide turn around in emergency situations.
• Other IT related duties reasonably determined from time to time by the Company.
• Have a can-do attitude and the ability to think outside the box.

BENEFITS

One of Circles.Life\'s key missions is to build the best place to work and grow. In order to do that, we offer:

• Exponential career growth & ownership - Completely own your own career and determine how fast and in which direction you grow. Being in a hyper-growth environment means having the opportunity for 10x the learning at 10x the speed; watch your role expand as the company expands.
• Impact from Day 1 - Translate idea to action and help us to blaze the trial for innovative products and shake up the telco world, and beyond.
• Talent Development - We stand for a culture of continuous learning and growing. Besides structured career development paths and quarterly performance reviews, we offer monthly learning brown bag sessions, manager training and L&D budget to support development of professional interests and efforts.

Circles.Life is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.

Circles.Life