Job Description

L1 Support for Key Business Applications

Provide Level 1 support for S4 HANA modules, CRM system, CPQ, and FSM.

Business Process Improvement

Assist in executing and supporting initiatives aimed at enhancing business processes across the organization.

Collaboration with L2 Support

Coordinate with Level 2 teams for issue resolution, including raising required forms, supporting testing, preparing documentation, and facilitating go-live processes.

S4P and S4Q Configuration

Ticket Management and User Support

Documentation and Compliance

Maintain comprehensive documentation for Change Request management, including requirement gathering, UAT support, and go-live activities.

Requirements


Possess Diploma or higher academic qualification is prefarable. Knowledge of CRM applications will be added avantages.
We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.





EA License No: 20C0270


EA Personnel No: R22110981


EA Personnel Name: Law Mei Fong