Job Description

• Remuneration Package: Up to $8,000 + Fixed Allowances $220
• Benefits: Permanent Role with AWS and Variable Bonus
• Company Background: Leading MNC Manufacturing Company on Jurong Island
• Technical Experiences: Strong exposure in network and server (Cloud) needed
• Team Management Experiences: Leadership experience in managing team\'s performance and staff development is required

Key Responsibilities:

• Technical Support Excellence: Provide top-tier support for PCs, laptops, servers, Microsoft Office, collaboration tools, security, and networks to ensure high user satisfaction.
• Leadership role: Lead a team of IT Engineers to assist local IT with 1st and 2nd level technical support on site
• Effective Communication: Communicate effectively with a diverse range of users and peer groups across different disciplines.
• Policy Enforcement: Enforce IT policies and encourage users to adhere to established standards.
• Network and Systems Support: Support network and regional systems for process automation and local databases.
• On-Site Projects: Participate in various on-site projects, ranging from infrastructure upgrades to core service changes.
• IT Updates: Keep employees informed about IT-related progress, issues, and improvements.

Requirements:

• Degree in a related field with Cisco Associate certification (CCNA) is preferred
• Minimum 8 years of technical IT support (level 2) experience in support more than 80++ users in a site
• Leadership experiences in managing a team of engineers include their performance reviews and staff developments.
• Proven experience in network and server management, including Azure cloud, Windows Server 2016, and Microsoft 365.
• Proficient in remote desktop/user support, firewall setup management, and CCTV.
• Experience with Power Automate, Power Apps, and SharePoint design is an advantage.

Interested candidates can forward their CVs in MS Word format to weiyan@triton-ai.comReg No. R1983718Triton AI Pte LtdLicense no. 21C0661

Triton AI