Adecco is partnering with a Technology Multinational Corporation company to search for an IT Operation Support
The Opportunity
Focus: Oversight and management of Operation JIRA support tickets coming in for the system
Office location: Singapore, West
5 days week (Office Hour) Monday - Friday
This role starts off as contract position
The Talent
Hands on Experience on SQL and JIRA ticketing
Good communication skills and team player
Min preferably 1 year of experience in closely related role or supporting IT Operation ticketing
The Job
Help to manage and support the L1 Support Lead for the overall project
Oversight and management of Operation JIRA support tickets coming in for the system
Leading the handling of support tickets to help resolve issues with users. Driving the patching of data within SQL in the application for ticket resolution
Communicating directly with users to help resolve their issues
Analysing trends on the operations and tickets to come up with insights and action plans for better handling of tickets
Next Step
We could contact you in the soonest time if you directly send your resume to:
Email Topic: Apply: IT Operation Support
We regret to inform that only shortlisted candidates will be contacted
Ling Kai HoeDirect Line: +65 6697 7174 EA Licence Number: 91C2918 Personnel Registration Number: R22106166