Job Description

Ready to join Accenture's team of empowered people? We're looking for candidates with the following skills and experience for this role. Do you fit the profile? If you do, we'd love to hear from you!Get hired on/before August 31, 2022 and get an instant reward of PHP2000 worth of GCash!* Plus, receive PHP500 worth of Lazada shopping credits if you complete and pass the skills assessment!*In adherence to Accenture's process of Identity Verification, your resume or CV must include your photo to ensure the accuracy of your application.: The IT Operations Associate will act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.Responsibilities:

• Address incident and service request tickets
• Provide on call support
• Maintain administrator level remote access on our supported servers
• Automated monitoring of server availability, capacity and performance
• Operating systems configuration changes
• Implement change requests in the Unix environment
• Administer and maintain clients' IT systems infrastructure, deal with servers, databases, network and Cloud
• Develop and maintain knowledge of tools and service management procedures necessary to run IT operations
• Support incident identification, prioritization, and resolution activities
• Participate in automation and other continuous improvement initiatives

Qualifications:

• Bachelor's Degree in Computer Engineering, Information Technology or other related courses
• Fresh Graduates are highly encouraged to apply
• Knowledgeable in Back Up and Recovery Management and Server Operating Systems
• Knowledgeable in Network administration, operations & maintenance troubleshooting
• Knowledgeable in Service Support, Service Delivery, IT Service Management, IT Operations

This position is in office-based work set-up with shifting schedules and will be doing end to end support with calls. Office location will be discussed on a later part of the recruitment process. For any questions or clarification, please contact your assigned recruiter.Join our high-performing team and enjoy these benefits: Accenture believes that people do their best work when they are their best selves! So, we have innovative programs that help our employees balance a successful career with a healthy lifestyle involving family, friends and the community.

• Health Insurance (HMO) & Life Insurance coverage from day 1 of employment
• Expanded maternity leave up to 120 days*
• Expanded paternity leave up to 30 days*
• Employee Stock Purchase Plan
• Loyalty and Christmas Gift
• Inclusion and Diversity Benefits
• Night Differential
• Allowances
• Car and Housing Plan*
• Company-sponsored trainings, upskilling, and certification
• Flexible Working Arrangements
• Healthy and Encouraging Work Environment

TERMS AND CONDITIONSThe company provides an equal opportunity employment and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.Additional Information: The following documents will be asked as part of the pre-hiring requirements prior onboarding. We recommend preparing the requirements early to ensure on time boarding. Detailed discussion will take place during onboarding process as well as changes on the requirements as needed.

• Transcript of Records (TOR)
• Diploma and/or Certificate of Graduation (for graduates only)
• NBI Clearance
• Government Documents:
• SSS ID and/or SSS Verification Form
• Pag-IBIG Member's Data Record (MDR)
• Philhealth ID and/or Philhealth Member Data Record (MDR)
• TIN ID and/or Processed BIR Form 1905 or any BIR documents reflecting your TIN and with BIR Stamped

COVID-19 update: The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually.Job Types: Full-time, Fresh graduateSalary: Php20,000.00 - Php27,000.00 per monthBenefits:

• Company Christmas gift
• Company events
• Employee stock ownership plan
• Gym membership
• Health insurance
• Paid training

Schedule:

• 8 hour shift
• Rotational shift

Supplemental Pay:

• 13th month salary
• Overtime pay
• Performance bonus