Job Description

Demonstrates increased application of specialized professional knowledge and skills. Applies diverse specialized standards, methods, policies, procedures, practices, principles, theories, concepts, and techniques. Possesses a general understanding of local, regional, department, division, function/BE and corporate policies, procedures and practices.

• Independently provides solutions to a variety of problems of moderate scope and complexity.
• Administer and maintain the regional Backup System.
• Administer and maintain the SAN and VMWare environment.
• Manage and maintain all networking devices (routers, switches, firewall, VPN switch, etc.)
• Understands and can independently implement and ensure site adherence to IT policies, procedures, practices and regulatory requirements; Decisions are reviewed for sound judgement, adequacy, quality, relevance, and accuracy. Applies specialized analytical and technical skills and communications within assigned area.
• Work with cross-functional team to provide first class IT services across the region.
• Responsible for limited accounts, services or scope of deliverables, or portions of a larger project. Contributes to results or milestone completion. Failures may cause schedule or program delays that can easily be remediated by others.
• Primary interface is at a similar level and across limited functions, and/or may be external. Leadership contacts are limited except for routine matters where primary purpose is to collect, convey, or explain information or actions. Advice/Degree of influence are limited; generally carries out decisions made by others.
• Receives indirect supervision; solves routine to moderately complex problems with latitude to independently select methods and resources. Told “what”, “when” and “why”, is expected to know “how” and “who”.

• Degree in Computer Science / IT / Computer Engineering or other equivalent training certifications/qualifications.
• 4 - 7 years of related working experience, preferably in network and server administration.
• Must have experience as Desktop Support Specialist.
• Knowledge in Application Development Life Cycle, Collaboration tools (Sharepoint).
• High degree of knowledge in Microsoft Office products and operating systems.
• Working knowledge in integrated ERP in a manufacturing environment.
• Working knowledge of programming softwares including Database Administration, SQL, etc.
• Working knowledge of VoIP Phone Systems.
• A working knowledge with Symantec NetBackup and Symantec Service Desk is a plus.
• Working independently, applies a thorough and wide scope of theories, principles, practices, and concepts within the field of specialization. May coordinate projects of limited to moderate scope.
• Troubleshoots a variety of problems referred by management or less experienced staff, and independently applies broad-based knowledge, methods, skills and techniques to quickly and creatively solve complex problems.
• Strong Knowledge and experience in Emailing Platforms.
• IT Audit experience would be advantageous.
• CCNA / CCNP / MCSE 2003 preferred.
• Good negotiation and interpersonal skill.
• Demonstrated ethical behavior and professionalism in inter-department and customer contact.