Job Description

JOB DESCRIPTIONAIM OF THE JOB:Involve in day-to-day IT infrastructure, network, telecommunications and operation. Be responsible for developing and implementing networks and IT environments, security and policies complied.KEY AREAS OF RESPONSIBILITY:Systems and infrastructures (20%)

• Work with IT team in HQ to install, monitor and resolve issues relating to the application administrations (POS, Parking system, Traffic count, CRM, CCTV, Wi-Fi, etc)
• Manage security systems, network infrastructures: IT policy, firewall, remote access system, internet access (LAN, WAN, intranet); monitor network bandwidth and all network devices performance.
• Manage and ensure effectiveness of servers, including e-mail, printers, and backup servers and their associated operating systems and software. Responsible for on-site and off-site data center backup.
• Manage the server room (network devices, tape backup, server.), computers and other IT devices.
• Support HR department to manage the system of doors and timekeeping.
• Negotiate with vendors, contractors to secure network products and services.

IT services (20%)

• Support end-users regarding IT issues: user ID, email, VPN, access resource, hardware, software, network, wi-fi
• Be responsible to purchase devices related to IT system, project.
• Support other projects assigned by IT HQ.

IT mall operations (60%)

• Coordinate with vendor to set up and develop mall POS system.
• Approach and instruct new tenants to integrate POS and receipt format.
• Collect, consolidate the sales volume through auto sales data system and send revenue reports to Finance to calculate GTO.
• Make sales volume reports to provide related departments and management as required.
• Ensure the sufficient and accuracy of the people counting system data to make reports.
• Other task assigned by Line Manager

JOB REQUIREMENTS

• Bachelor Degree in Technology or related field
• Minimum 03 years IT experience in PC support and troubleshooting, server -installation/administration and setting up/maintenance of network, application.
• Minimum 02 years IT POS experience in Retail/Shopping Mall
• Good experienced in Helpdesk support and IT operations.
• Fair English communication.
• Work well under high pressure and deadline oriented.
• Experience working in multination companies or shopping mall is preferred.

BUSINESS SEGMENTReal EstatePLATFORMOperating Division

Keppel Corporation