Job Description

SmartOSC is a dynamic and innovative technology solutions provider specializing in the E-commerce and banking sectors. With a commitment to delivering cutting-edge solutions, we empower financial institutions to thrive in the digital era. As we continue to expand our presence, we are seeking a talented and experienced Project Manager to join our team in Singapore.

Key Deliverables and Responsibilities:

Project Management & Governance

Own and manage the full project lifecycle: scope, schedule, and budget.

Develop and maintain the master project plan, including WBS, key milestones, and deliverables.

Facilitate meetings with both offshore and client teams.

Proactively manage risks, dependencies, and change requests to maintain control over timelines and budget.

Client & Stakeholder Management

Act as the primary on-site contact with clients, working daily from the client's office.

Provide regular updates and reporting to clients and internal senior stakeholders.

Manage clients' expectations across departments and seniority levels; resolve escalations swiftly.

Gather feedback, negotiate priorities, and align roadmap changes as needed.

Identify early signals for upsell and cross-sell opportunities in partnership with SmartOSC's account team.

Team Coordination & Process Enablement

Apply Agile, Scrum, or Hybrid delivery models depending on project needs.

Support the offshore team with backlog prioritization, resource planning, and process coaching.

Compliance & Security

Ensure adherence to SmartOSC, The Client, and Monetary Authority of Singapore (MAS) compliance, security, and governance policies throughout the project.

Requirements

Experience

Minimum 5 years managing software projects; experience in banking/fintech.

Hands?on experience with Backbase or similar digital banking platforms (Temenos Infinity, Mambu, etc.) is highly preferred.

Knowledge & Skills

Solid grasp of SDLC, Agile/Scrum, DevOps, and change/risk management.

Understanding of core?banking, payments, security (OAuth2, OpenID Connect), and cloud (AWS/Azure).

Excellent negotiation, communication, and presentation skills.

Ability to interpret technical documents, ask the right questions, and relay clear requirements to the Offshore development team.

Education & Certifications

Bachelor's degree in Computer Science, Information Systems, or equivalent.

PMP, PRINCE2, or CSM certification is a strong advantage.

Personal Attributes

Willing to work full?time on?site in Singapore

Cross?cultural competence, "make?it?happen" attitude, and ability to thrive under pressure.

What You Will Get?

Work in an international environment with teams located in 7 countries Take part in SmartOSC rigorous Business Events calendar of over 10 events annually, including our internationally recognized flagship event Meet Magento Asia The deep insight of E-commerce, digital banking and enterprise-level retailers in various countries: Singapore, Thailand, US, UK, Australia
At

SmartOSC

, we offer the bests to your values:

Attractive salary package: up to 12000 SGD/month Working in One of the largest Ecommerce Agencies in South East Asia- Professional English environment
Job Type: Full-time

Pay: Up to $12,000.00 per month

Work Location: In person