Job Description

& Requirements

At Dynamic Link Solutions, our commitment to customer service, combined with our breadth of experience and knowledge, enables us to better secure customers' environments, helping them enhance their overall IT infrastructure, security, and support.


The Technical Manager plays a critical role in managing, designing, implementing, and maintaining a secure and reliable network infrastructure for our organization. This role ensures the optimal performance of our customer' IT infrastructure as well as the protection of their data and systems from cyber threats.

Key Responsibilities:

Client Acquisition & Relationship Management

Identify and pursue new business opportunities across targeted verticals (e.g., finance, healthcare, manufacturing).


Build and maintain strong relationships with key decision-makers, influencers, and procurement teams.


Serve as the primary point of contact for client accounts, ensuring satisfaction and long-term engagement.

Solution Selling & Strategic Positioning

Understand and articulate the value of IT solutions, including cybersecurity (SOC, SOAR, ZTNA), cloud services (AWS, Azure), GIS, and managed services.


Collaborate with technical teams to tailor proposals and presentations that address client pain points.


Position offerings effectively at exhibitions, forums, and client meetings to drive brand visibility and solution relevance.

Sales Planning & Execution

Develop and execute account plans aligned with quarterly and annual sales targets.


Manage the full sales cycle--from lead generation and qualification to negotiation and closure.


Track pipeline progress using CRM tools and provide accurate forecasting.

Market Intelligence & Compliance

Monitor industry trends, competitor activities, and regulatory changes (e.g., MOM Epass, PDPA).


Provide feedback to product and marketing teams to refine offerings and messaging.


Ensure all sales activities comply with internal policies and regional regulations.

Cross-functional Collaboration

Work closely with marketing, pre-sales, and delivery teams to ensure seamless client onboarding and service delivery.


Support proposal development, RFP responses, and contract negotiations.

KPIs & Success Metrics

Revenue growth and client retention New account acquisition and pipeline velocity Solution adoption and cross-sell/up-sell success * Client satisfaction and Net Promoter Score (NPS)