It Specialist

Singapore, Singapore

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Responsibilities

Single point of contact for end user to log incident and service request via email and hotline.
Co-ordinate with different support team to ensure issue resolved with proper resolution recorded.
Perform first level of IT support.
Perform 24/7 off-site standby for fault activation after office hours.

Requirements

ITE / Diploma in Computer Science or relevant disciplines.
Strong hands-on with IT ticketing systems and remote support softwares.
1 to 2 years hands-on IT helpdesk working experience.
Must be willing to work at different sites across Singapore as scheduled (Jurong West, Upper Thomson, Yishun, Bras Basah, etc.).

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