Job Description

Key Roles & Responsibilities

Provide IT support to employees in Singapore and other SEA Countries Monitor data center, applications, equipment for uninterrupted IT services, 24 x 5 SLA Collaborate with Global Infrastructure, application, and security to implement company standards as and when needed. Maintain system documentation, IT Inventory and change control logs Assisting with new hires on-boarding Diagnosing PC / Hardware faults and provide solutions as required Assisting in the updates of software patching Work with third-party vendors and fulfill scope of work Keeping system documentation up-to-date including hardware/equipment assignment listing and mobile listing Assisting fellow technical staff in the event of major incident or critical system failures Assisting employees with software and hardware issues Contribute and follow global IT standards, IT security and procedures Work with regional and local IT Teams on global and local IT projects Assist with Annual Operating Plan Occasional travel to the other branches as required To be on standby for on-call duty during non-office hours to support 24 x 5 and Quarterly support during weekends Attending monthly server patching verification on Sundays to ensure the Servers are in working condition. May need to travel to site if the servers need physical restart Other duties as assigned

Key Requirements

Analytical, competent, able to work independently and self-motivated and with good problem-solving skills Fluent in English speaking and writing Currently residing in Singapore

Able to start work immediately or within short notice

Job Types: Full-time, Contract
Contract length: 12 months

Pay: From $2,800.00 per month

Experience:

network & server support: 1 year (Required) IT Desktop Support: 2 years (Required)
Work Location: In person