It Support Analyst
Job Description
Our client is a prominent legal firm with global presence. As one of the leading players in the industry, they are known for delivering high-quality legal advice and solutions to a diverse clientele.They are actively seeking a skilled IT Support Analyst to join their organization. In this role, your responsibilities will encompass performing Level 1 and 2 technical support via phones, remote connection, and on-site. You will also be responsible for user administration for all joiners and leavers, as well as support IT equipment such as laptops and desktops. This role directly reports to the Regional IT Service Desk Manager, ensuring effective communication and support within the team.If you enjoy working in a high-paced and collaborative environment, this is the role for you!To qualify, you must have the following:
- At least 3 - 5 years of technical support experience in a legal firm or similar
- Hands-on experience and technical knowledge of Windows 10 Professional, Microsoft 365, Microsoft Active Directory, Exchange, and SCCM
- Technical expertise of remote technologies such as Citrix, VPN, and DUO Administration
- Technical knowledge of document management system and professional services applications
- Excellent communication skills to collaborate with stakeholders and management in the region
Business License Number: 200611680D. | Licence Number: 10C5117 | EA Registration Number : R23115522Regrettably, only shortlisted candidates will be notified.*LI-DO1If this job isn\'t quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer SGD1,000 or SGD350 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.Sign up for job alertsIf you are a human, ignore this field Create alertYou agree to ourShare this jobIT Support AnalystSingapore Posted about 18 hours agoQuick LinksConnectWe are committed to Building Better Futures for the organisations we work for, the professionals we help, and our own employees.
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Job Detail
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Job IdJD1433119
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned