It Support Engineer (1 Year Contract)
Singapore, Singapore
Job Description
:
The Company
We are seeking an IT Support Engineer to join a leading global US multinational corporation for a 1-year contract position. The successful candidate will be responsible for providing Level 1 onsite IT support to users across the organization, ensuring smooth day-to-day IT operations.
The Role
- Provide Level 1 technical support for hardware, software, and networking issues.
- Troubleshoot and resolve end-user incidents via phone, email, or in-person.
- Install, configure, and maintain user devices including laptops, desktops, and peripherals.
- Support video conferencing systems, printers, and other IT equipment.
- Maintain accurate documentation of incidents and IT assets.
- Escalate complex technical issues to Level 2/3 teams when required.
- Collaborate with regional/global IT teams to ensure compliance with corporate IT standards and policies.
- Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.
- 3-5 years of experience in IT support or helpdesk environment.
- Strong troubleshooting skills for Windows, Microsoft 365, and common business applications.
- Excellent verbal and written communication skills with a customer-oriented mindset.
- Basic understanding of networking fundamentals (TCP/IP, LAN/WAN, Wi-Fi) is a strong plus.
- Ability to work independently with minimal supervision and handle multiple priorities.
Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Dmitriy Chervinskyi EA Registration no.: R22108655
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Job Detail
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Job IdJD1643152
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned