It Support Engineer / Desktop Support Engineer( Vip & Enduser )
SG, Singapore
Job Description
Hello Connections ,
Job Title:
Site IT Support Engineer (L1)/desktop Support ( End user & VIPs Support in depth)Location:
Woodlands, SingaporeWorking Hours:
Office Hours (8 AM - 5 PM)Employment Type:
Full-Time (via Ssquad Payroll)Contract Duration: 12 Months ( Extendable )
Language:
EnglishJob Summary:
We're looking for an experienced
Site IT Support Engineer
to deliver proactive, high-quality IT support at our Woodlands office. You'll manage L1 support, troubleshoot systems, assist users, and help maintain infrastructure in alignment with corporate IT standards.Key Responsibilities:
Provide end-user support (password resets, MFA, BitLocker, onboarding, mobile/telecom, etc.) end user engagement experience and also deal with vip support Experience must. Troubleshoot devices, printers, meeting room tech, and Microsoft services (e.g., GPO, SSO) Manage IT assets, documentation, and ensure smooth service delivery Support IT projects, security compliance, and coordinate with regional teams Track KPIs (e.g., SLA ? 95%, CSAT ? 95%)
Qualifications:
2+ years in IT support or similar role Strong troubleshooting skills (Windows, AD, M365, mobile devices) Excellent communication and customer service mindset Relevant certifications (e.g., Intune, SCCM, UniFLOW) are a plus S-pass we will not Providing
If Interested apply
hemlata@ssquad.com , hiring @ssquad.com
Thanks & Regards,
Hemlata
Job Type: Contract
Contract length: 12 months
Pay: $1,842.21 - $3,026.18 per month
Benefits:
* Health insurance
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Job Detail
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Job IdJD1581675
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSG, Singapore
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EducationNot mentioned