Diploma / Degree in Computer Studies, Information System or related course.
Preferably with 1 year of experience in Desktop and End User support
Experience in troubleshooting Windows and Windows installer related topics (Windows 7 above)
Training provided
Career Progression Opportunities
Interested applicants can send your resume to yoga_cham#thesupremehr.com or whatapps : +65 88048662 and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.
Job Responsibilities:
Desktop support
Provide basic support and troubleshooting to clients, such as password resets, printer configurations, break/fix instructions, support routing and escalation to L2 support.
Taking ownership of customer issues reported and tracking them through resolution
Responding in a timely manner to service issues and requests
Liaise with third party vendors to coordinate client issues on specific services.
Liaise with product manufacturers for problem escalation and resolution
Support company for project implementation activities.
Additional Information
Career Level
Entry Level
Qualification
Professional Certificate/NiTEC
Years of Experience
1 year
Job Type
Full-Time
Job Specializations
,
Company Overview
Here at The Supreme HR Advisory, we pride ourselves on being a vibrant recruitment firm with strong Southeast Asia standing. We believe in customizing our services to your unique needs. We are dedicated, enthusiastic and we take innovative approaches in customizing our services. Our depth of experience enables us to understand each industry\'s challenges and provide expert advice on hiring requirements. Our goal is to leverage on our local knowledge and global expertise to deliver high-quality candidates specifically matched to the requirements of each of our client.