Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: IT Support Engineer (On-site)
• Working Location: Islandwide
• Working Hours: Mon \xe2\x80\x93 Fri, 9 am \xe2\x80\x93 6 pm
• Salary Package: Up to $4,500 + Bonus
• Duration: Permanent

Key Responsibilities

• Ensure the smooth delivery of medical solutions and devices to end users (patients, clinics, and hospitals)
• Manage IT and computer systems, including onboarding for new hires
• Perform regular checks and maintenance of network and system equipment
• Assist in cybersecurity policy enforcement and inspections
• Manage vendors/contractors and IT inventory (hardware, software licenses, warranty, subscription renewal)
• Provide Level 1/2 support for internal users and external customers
• Install, configure, and maintain operating systems (Ubuntu, Red Hat, Windows)
• Backup and monitor systems in the cloud related to company products and solutions
• Maintain detailed documentation following company Quality Management policies and QMS
• Record technical issues and troubleshooting steps for root cause analysis
• Support sales activities, provide training to end-users and distributors/resellers
• Assist in improving IT and product-related documentation, training, and processes
• Assist with office video conferencing and CCTV systems
• Perform other duties assigned by the immediate superior on an ad-hoc basis

APPLY NOW!!!

• At least 2 years of related working experience, preferably from the healthcare industry.
• Minimum a Diploma in Computer Science, Computer Engineering or any IT discipline.
• Must be well-versed in setting up Windows, Ubuntu, Red Hat Operating Systems.
• Experience in setting up and configuring Wi-Fi/LAN network infrastructure, Docker, databases MySQL.
• Able to troubleshoot and perform root cause analysis of user-reported problem, debugging, and identifying issues on Windows, Office 365, mobile devices, and software glitches.
• Familiar with support tools like Zendesk, Jira etc.
• Able to travel to clinics whenever the clinics have problems with the mobile apps and travel to patients\xe2\x80\x99 homes to help patients put on the medical devices.
• Able to work independently on weekends on ad-hoc basis.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #64998 on the email subject.

Anradus Policy: This clarifies Anradus\' working procedures, from receiving the applicant\'s resume, screening to shortlisting. We assure you our consultants will go through every resume we receive but we regret that only shortlisted candidates will be notified. Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641 Job Types: Full-time, Permanent Salary: $3,500.00 - $4,500.00 per month License/Certification:

• identity to work without a sponsor(if no,we need apply pass) (Preferred)

Work Location: In person