Job Description

Your Role & Impact

As our IT Support Engineer, you won't just be fixing problems--you'll be empowering our entire team. You are the first point of contact for all IT-related matters, providing critical support that keeps our business running smoothly. This is a hands-on role with a direct impact on our company's daily success and an excellent opportunity to grow your technical skills in a supportive environment.

What You'll Be Doing:

Serve as the primary technical expert for our team, troubleshooting hardware, software, and network issues.


Manage the end-to-end lifecycle of our IT assets, from installation and configuration to maintenance and upgrades. Maintain and monitor our core IT infrastructure, contributing to the security and stability of our systems. Empower your colleagues by conducting user training and creating clear, helpful documentation. Collaborate with the wider IT team to recommend and implement system improvements.

What We're Looking For:

A passion for technology and helping others, with at least 2 years of experience in an IT Support, Desktop Support, or Helpdesk role. Strong hands-on knowledge of Windows/Mac OS, Microsoft 365/Office suite, and TCP/IP networking fundamentals. A natural problem-solver with the ability to diagnose and resolve technical issues efficiently. Excellent communication skills; you can explain complex issues in a simple, friendly manner. A proactive and collaborative team player who is eager to learn and grow.

Why Join NEX VENTURE?

We believe in investing in our people. We provide a dynamic work environment where you can build a long-term career. You will benefit from:

Competitive Rewards:

An attractive salary package with performance-based bonuses and full CPF contributions.

Comprehensive Benefits:

Medical and dental coverage for your peace of mind.

Career Development:

Clear pathways for advancement and company-sponsored training to help you achieve industry certifications.

A Collaborative Culture:

Be part of a talented, close-knit team that values your contributions.

We are an equal opportunity employer and welcome applications from all qualified candidates. We regret that only shortlisted candidates will be notified.