It Support Engineer
Singapore, Singapore
Job Description
What You\'ll Do:
- Troubleshooting and management of user provisioning processes and applications in our multi-tenant Okta infrastructure
- Technical onboarding and ongoing support of users in multiple offices and countries
- Update and maintain computer and mobile device management policies in
- Jamf/Ivanti/Workspace One
- Hardware deployment, software installation and maintenance of user machines
- Configuration and support of Zoom rooms and other AV equipment
- Network troubleshooting and basic support
- Vendor management and asset sourcing throughout APAC
- Asset tracking and inventory management
- Communicate highly technical information to both technical and non-technical personnel
- Assist in determining where systems, infrastructure, automation, and workflows are needed
- Work with key stakeholders and end users to identify and implement new processes and technologies
- Work closely with the international Business Technology team on portfolio-wide projects and support (including working closely with counterparts in Tokyo and Seoul)
- 5+ years of experience in end user IT and infrastructure support
- Good documentation and communication skills via Email, Jira, and Slack
- Attention to detail and ability to follow direction
- OS Experience: MacOS, Windows 10, iOS, Android
- Software Platforms: Okta, Google Workspace, Zoom, Slack
For more information you can email Amita Raj in our Singapore office on amita.raj@teksystems.com quoting Job Reference Amita Raj 539509 or alternatively, apply here to register your interest.
http://jobs.en-sg.teksystems.com/wwaCwR/it-support-engineer-itcommunications-singapore-singapore-16277597
Job Reference: Amita Raj 539509
EA Registration No.: R1658484, Amita Raj
Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544
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Job Detail
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Job IdJD1379909
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned