It Support Engineer
Singapore, Singapore
Job Description
Responsibilities:
- Deliver hands-on technical support to resolve IT-related issues efficiently.
- Proactively identify and implement improvements to optimize IT performance.
- Track, troubleshoot, and escalate incidents to ensure timely resolutions.
- Collaborate with client IT teams for smooth deployment and integration of systems.
- Stay informed of emerging technologies to enhance system reliability and efficiency.
- Higher Nitec, Diploma, or relevant certifications (e.g., CompTIA, ITIL Foundation).
- Knowledge of remote desktop tools and troubleshooting end-user systems.
- Familiarity with IT incident tracking and escalation processes.Strong customer experience mindset with excellent listening, understanding, and response skills.
- Minimum 1 year in IT support roles, preferably in a system integrator environment.
- Fresh graduates (Higher Nitec/Diploma) with a proactive attitude are encouraged to apply.
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Job Detail
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Job IdJD1491015
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned