Job Description

Your Role

We are looking for an experienced IT Support (Solutions) Executive to provide technical support to end-users of accounting and inventory solutions.

What Will You Do

• Analyze user requirements, determine potential problem area and propose solution to enhance existing Accounting and inventory solutions
• Preparation of technical specifications; including flowchart for programming team
• Design, develop, test scenarios and test case and deploy application
• Provide technical support to end-users, including conducting application training to users, troubleshooting and resolving hardware, software, connectivity, user access and component configuration problems
• Responsible for creation of all system documentations, prepare back-up procedures, and ensure these are kept up to date
• To provide technical support to end-users of accounting and inventory solution.
• To investigate, troubleshoot, and provide solutions to user.
• To design, develop, test scenarios and test cases and deploy the application.
• To troubleshoot hardware or software issues on virtual server, windows server, network connection.
• To be responsible for creation of all system documentation, prepare backup procedures, and ensure these are kept up to date.
• To be in charge of server preventive maintenance, back-up procedures, network and PC.

What Do We Want

• Must have at least a Diploma or Degree in Information Technology or equivalent.
• At least 3 years of experience in implementation and technical support of accounting or inventory software.
• Have experience with setup and maintenance of Windows servers, virtual machines (HyperV, Citrix) remote desktops, routers, and Fortinet firewalls.
• Skill set require: server knowledge, set up server ; network, configure router/firewall; virtual machine configuration; inventory software support

Additional Information

Career Level

Senior Executive

Qualification

Diploma, Advanced/Higher/Graduate Diploma, Bachelor\'s Degree, Post Graduate Diploma, Professional Degree

Years of Experience

3 years

Job Type

Full-Time

Job Specializations

,

Company Overview

HTZ Resources (EA No.14C7241) is new staffing provider for many international MNC and SME in Singapore & Malaysia.

Best SME Recruitment Company 2021 SIngapore Business Award

SME500 2021 & 2020

Bronze Winner for Best Staffing Recruitment Firm by HR Vendor of the Year 2019

Bronze Winner for Best New Recruitment Agency 2018 by Asia Recruitment Awards

Bronze Winner for Best New Recruitment Solution Provider by HR Vendor of the Year 2018

Additional Company Information

Registration No.

14C7241

EA No.

14C0232

Company Size

1 - 50 Employees

Average Processing Time

10 days

Industry

Human Resources Management / Consulting

Benefits & Others

Regular hours, Mondays - Fridays, Business (e.g. Shirts)

HTZ Resources