It Support Executive
Singapore, Singapore
Job Description
At FunctionEight, we want you to love your job so we\xe2\x80\x99ve created a fun working environment with plenty of opportunities. We\xe2\x80\x99re also eager to reward you for your hard work and to help you grow. Oh, and we encourage you to have a life outside of work.
Responsibilities Reporting to the IT Manager, you will assist in providing unfaltering IT support to our valued clients , in Windows environments. Specific tasks include:
- Seamless implementation of upgrades and new infrastructure
- To provide day-to-day technical support to end users and ensure the smooth running of computers, network devices and printers.
- Troubleshoot and resolve end user application issues, maintain and update technical support documentation.
- Take the ownership and responsibility for assigned incidents, requests, or tasks and follow them up until resolved.
- Install and configure any software solutions that the client is requesting.
- Work to SLA\xe2\x80\x99s and prioritize workload to meet contractual needs.
- Maintaining complete documentation on IT asset management for client.
- Diploma Holder in Computer Science or equivalent preferred.
- At least 2-3 years working experience in a Technical Support role.
- Applicants should be fully conversant with the Installation, configuration and maintenance of Microsoft Environments.
- Experience with server configuration will be a plus.
- All other skills taken into consideration upon job application.
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Job Detail
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Job IdJD1334462
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned