It Support Fresher
Job Description
6 months of Desktop support intership also can apply.
Min 1 year experience in Microsoft Windows 10 and Microsoft Office 365
Performed Desktop Support services to users
This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating
incidents when necessary to maintain customer satisfaction and SLA expectations.
Perform imaging/re-imaging
Perform asset inventories
Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)
Updates Incident records
Creates and updates work instructions (where necessary)
Document standards and procedures (where necessary)
Skills Required
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Job Detail
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Job IdJD1617685
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned