It Support (helpdesk)
Singapore, Singapore
Job Description
:Responsibilities
- Handle and resolve technical issues for employees related to desktops, laptops, or network services, both on-site and remotely.
- Manage incoming IT support requests, troubleshoot problems, and escalate complex issues when necessary.
- Set up, configure, and maintain company desktops and laptops, including software installation and upgrades.
- Keep accurate records of IT assets like hardware and software.
- Manage mobile devices and telecommunications, including setting up and managing contracts and phone numbers.
- Maintain good relationships with users and keep them updated on their support cases.
- Perform other tasks as needed.
- Diploma in Computer Science, IT, or a related field.
- At least 1 year of experience in IT helpdesk support.
- Strong communication and interpersonal skills.
- Detail-oriented, organized, and able to work independently.
- A team player with a proactive attitude.
We regret that only shortlisted candidates will be notified.Email resume to ken.ng@peopleprofilers.comPeople Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724EA License Number: 02C4944
Registration Number: R1872398Posting Personnel: Ng Jwee KenRef: QXV9634R
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Job Detail
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Job IdJD1455973
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned