It Support Officer (1 Year Contract) Changi
Job Description
Responsibilities: * End-user technical support (troubleshooting of network, wifi, printers etc) * Manning of IT helpdesk at CEPO during office hours (at least 2 personnel), Mon-Fri 8am-6pm * Responsibilities: End-user technical support (troubleshooting of network, wifi, printers etc) Manning of IT helpdesk at CEPO during office hours (at least 2 personnel), Mon-Fri 8am-6pm Monthly maintenance of servers (including patching and checking backups) Technically competent to restore all servers from backups in event of catastrophe Simple server configuration changes Provide end-user process workflows at start of contract Liaise with hardware/software vendors for all warranty/break-fix requests Ad-hoc technical change requests. Undertake any other related duties stipulated by CAG. 1 year contract Location: Changi Service Level Agreement As long as any fault call is made before/on 6pm, the contractor shall follow the below SLA: Respond within 1 hour Arrive on site within 4 hours Resolve within 8 hours Replace faulty hardware with equivalent/better within 24 hours
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Job Detail
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Job IdJD1179065
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$31200 - 42000 per year
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned