It Support

Singapore, Singapore

Adecco

75 Current Jobs Openings

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Job Description

The Opportunity

Do you enjoy solving technical problems, working directly with users, and being at the frontline of IT service delivery?
Are you looking for hands-on exposure to desktop support, device migrations, and platform upgrade projects across the organisation?

The Client
Adecco is partnering with a leading organisation specialising in enterprise IT infrastructure and end-user computing services in Singapore.
Why You Should Apply?

Work in a stable enterprise environment
Gain exposure to large-scale desktop and migration projects
Collaborative team with structured processes and standards
Opportunity to broaden technical and stakeholder management skills

The Job

Provide frontline desktop and end-user IT support, troubleshooting issues across Microsoft OS, Office, Outlook, and productivity tool
Manage incidents and service requests end-to-end, including escalations and SLA monitoring to ensure timely resolution
Perform device setup, data migration, and hardware refresh, maintaining accurate system configurations and asset records
Support desktop platform upgrades and migration projects, including scheduling, user communications, post-migration validation, and stakeholder reporting

The Talent

Minimum Diploma in Information Technology, Information Systems, Electrical/Electronic Engineering, or related discipline
Minimum 3 years of experience in desktop or end-user support.
Familiar with project management tools or data analysis

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