It Support (software Application)

Singapore, Singapore

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Key Responsibilities:

Assist in IT automated storage and retrieval machine projects, integration to customers\xe2\x80\x99 network, setup the machine with software /usage, UAT / SIT and user training and go-live support.
Perform helpdesk / onsite support service call / for customers.
Required to station onsite to support customers on scheduled days.
Perform IT project documentation, IT Site visit & IT Service Reports.
Perform IT related task whenever necessary to onsite customers.
Handle any IT ad-hoc duties as assigned by Supervisor.

Qualifications & Requirements:

Minimum Diploma or above in Computer Science, Information Technology or equivalent
Experience in software application support is a MUST , such as inventory management system and etc.
Knowledge of MS SQL database.
Knowledge of Basic IT Infrastructure, server & network setup and troubleshooting.
Able to communicate effectively with team member, customers & vendors, escalate technical & customer enquiry clearly to technical team and superior.
Minimum 2-years hands on experience in similar position.
Knowledge on inventory/warehouse management or at least accounting/Point of Sales system) will be advantages.

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