It Support Technician
Singapore, Singapore
Job Description
Name : ML Systems Integrator Pte Ltd
Location : Upper Cross Street
Working days : 5.5days work (Saturday standby WFH)
Employee Size : 10+
Salary : $1,800-$2,500
**Position : FULL-TIME**
Support Duties **Looking for FULL-TIME**
- Provide both scheduled and ad hoc IT support to clients, ensuring timely and effective resolution of issues.
- Troubleshoot IT infrastructure and end-user desktop applications via onsite visits, phone calls, email, and remote access.
- Replace faulty PC and server hardware, perform upgrades, and carry out routine hardware maintenance.
- Escalate unresolved or complex issues to senior-level support in a timely manner.
- Document all support activities and updates accurately in the company's ticketing system.
- Monitor and follow up on critical client issues until resolution; proactively alert management of potential escalations or service disruptions.
- Provide support for software, antivirus, backup, and system-related issues where applicable.
Please apply for this position by submitting your text CV using InternSG.
Kindly note that only shortlisted candidates will be notified.
Skills Required
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Job Detail
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Job IdJD1648668
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$1,800-2,500 per month
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned