It Support Technician

Singapore, Singapore

Job Description

Name : ML Systems Integrator Pte Ltd
Location : Upper Cross Street
Working days : 5.5days work (Saturday standby WFH)
Employee Size : 10+
Salary : $1,800-$2,500
**Position : FULL-TIME**

Support Duties **Looking for FULL-TIME**

  • Provide both scheduled and ad hoc IT support to clients, ensuring timely and effective resolution of issues.
  • Troubleshoot IT infrastructure and end-user desktop applications via onsite visits, phone calls, email, and remote access.
  • Replace faulty PC and server hardware, perform upgrades, and carry out routine hardware maintenance.
  • Escalate unresolved or complex issues to senior-level support in a timely manner.
  • Document all support activities and updates accurately in the company's ticketing system.
  • Monitor and follow up on critical client issues until resolution; proactively alert management of potential escalations or service disruptions.
  • Provide support for software, antivirus, backup, and system-related issues where applicable.
Application Instructions
Please apply for this position by submitting your text CV using InternSG.
Kindly note that only shortlisted candidates will be notified.

Skills Required

IT
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Job Detail

  • Job Id
    JD1648668
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $1,800-2,500 per month
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned