Job Description

The Role You will be responsible for :

• Escalating technical issues to the relevant parties when needed and following up till the issues are closed.
• Ensuring all standards and procedures are followed and maintained.
• Answering queries and resolving issue relating to usage of standard applications and IT services.
• Designing, maintaining and supporting the network infrastructure.
• Monitoring system performance and ensuring reliability and availability.
• Recommending infrastructure solutions to meet business requirement in compliance with IT policy & procedure.
• Providing Level 2 support and troubleshooting as and when required.
• Analysing, monitoring, configuring and maintaining existing systems and identify room for improvements.
• Ensuring overall system and server uptime, availability, reliability and security.
• Liaising with 3rd party vendors, IT providers, etc. for specific requirements.
• Troubleshooting system/server issues or outages.
• Configuration, installation, maintenance and lifecycles planning of various network devices and services (routers, switches, firewalls, load balancers, VPN etc. .).
• Developing WAN infrastructure solutions that meet or exceed business performance expectations.
  

Ideal Profile

• You possess a Degree/Diploma in Computer Science, Engineering or related field.
• You have at least 2 years experience, ideally within a Helpdesk / Technical Support, Network Engineer / Systems Engineer or System Administrator role.
• You have excellent communication and interpersonal skills.
• Expertise in Firewalls, LAN, Routing & Switching, VPN and WAN would be highly valuable.
• You are familiar with Windows operating systems.
• Knowledge of Microsoft Dynamics would be a strong plus.
• Good knowledge of Microsoft SQL databases.
• You are a strong team player who can manage multiple stakeholders
• You are highly goal driven and work well in fast paced environments
• You enjoy finding creative solutions to problems
  

What's on Offer?

• Work within a company with a solid track record of success
• Join a well known brand within Automotive industry
• Excellent career development opportunities
  

About us At Goldbell, diversity is the core of our foundation—we embrace it, we celebrate it, we thrive on it for the benefit of our employees, our products, and our clients. Together, we work hard, we laugh a lot and we create strong bonds between us. Goldbell is always on the lookout for creative and diversified individuals to grow with us as a family. Whether you want to have an exciting and rewarding role or to build a career to reach your potential, Goldbell is the place for you to be to bring out the best in you.

Ref: 0AIWCHMKOQ

Apply to this role by submitting your CV and completing your profile at https://goldbell.snaphunt.com/job/0AIWCHMKOQ