Job Description

Operations|Singapore|Full-time

Job description

Who are we?

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At HoYoverse, we are committed to creating immersive virtual world experiences for players around the world. In addition to game products such as Genshin Impact, Honkai Impact 3rd, Tears of Themis, and Honkai: Star Rail, HoYoverse also launched the dynamic desktop software N0va Desktop, the community product HoYoLAB, and created a variety of products such as animations, comics, music, novels, and merchandise around our original creative concept.

Adhering to our mission of Tech Otakus Save the World, we have always been committed to technology research and development, exploring cutting-edge technologies, and have accumulated leading technical capabilities in cartoon rendering, artificial intelligence, cloud gaming technology, and other fields.

HoYoverse is actively engaged in globalization, with offices in Singapore, Montreal, Los Angeles, Tokyo, Seoul, and other areas.

What you will do:
1. Maintain relationships with Japanese Beta test players, collect players\xe2\x80\x99 feedbacks, locate problems, and identify meaningful insights

2. Track daily demands of international operations, coordinate and complete requirements of various departments

3. Analyze game data to understand and target existing problems of the version and provide optimization solutions, continuously improve version and operations quality;

4. Track public sentiments and new trends in Japan, provide public opinion analysis for products from both HoYoverse & our competitors;

5. Formulate practices for Global Game Operation team, optimize cooperation processes and management tools to ensure team efficiency.

What you will need:
1. Native level in Japanese with working experience in Japan, fluency in Chinese preferred;

2. Bachelor\xe2\x80\x99s degree or above, more than 3 years of international game operations experience, with Japanese game operation experience preferred;

3. Rich experiences for games, familiar with the characteristics of various types of gamers, accurately grasp user needs, formulate game launch & operation strategies, familiarity with Genshin Impact preferred;

4. Excellent data-analytical and logical thinking mindset, and strong analysis and summary ability;

5. Excellent communication skills to connect internal and external teams, work collaboratively and lead cross-functional initiatives

We are an equal opportunity employer that believes diverse backgrounds are key to bringing our concepts to life. If you\'re looking to play a key role in creating the best immersive virtual world experience for our users, we invite you to join our team.