Jewellery Artisan & Customer Experience Specialist

SG, Singapore

Job Description

Location:

Singapore


Company:

Apart.sg & Together Diamonds


Join a purpose-driven team that creates meaningful keepsake jewellery and personalised diamonds to celebrate love, life, and legacy. We're looking for a compassionate, hands-on individual who can guide customers through emotional moments, craft simple yet thoughtful pieces, and help grow our customer base.


Your Role Includes Two Unique Brands:



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At Apart.sg - Keepsake Jewellery



Craft with Care:

Handmake meaningful jewellery using materials like hair, fur, or ashes, honouring the lives and bonds that matter most (we will teach you how make it. No experiene needed).

Customer Appointments:

Gently guide clients through the bespoke process in our studio, with empathy and attentiveness.

Sales with Sensitivity:

Help customers select keepsakes that reflect their memories and stories -- many will be emotional moments.

Maintain the Store:

Keep our studio inviting, clean, and peaceful -- a safe space for reflection and connection.

Lead Generation & Follow-Up:

Reach out to potential clients and follow up with existing leads to offer guidance and encourage bookings or orders.
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At Together Diamonds - Personalised Diamonds



Sales Consultant (No Crafting Needed):

Explain and sell custom lab-grown diamonds made from hair or fur -- ideal for engagements, anniversaries, or pet lovers.

Product Education:

Help customers understand the diamond-making process and how it celebrates life's bonds.

Customer Service:

Follow up with inquiries, handle consultations, and assist in finalising purchases.

Build Relationships:

Be proactive in responding to leads and gently guiding them toward booking a diamond consultation.

You Are Someone Who...



Has a warm, sincere, and empathetic nature Well spoken Wants to help others during difficult times Feels comfortable speaking with customers in sensitive situations Enjoys hands-on creative work and learning new crafts Can balance both crafting and front-of-house duties Is self-motivated, organised, and has a sharp eye for detail Thrives in an independent, purpose-led environment (Bonus) Has retail, design, or jewellery experience

Why Join Us?



We don't just sell jewellery -- we help people honour the ones they love most. Whether crafting a keepsake with a pet's fur or guiding someone through their first diamond purchase, your work will be filled with purpose, beauty, and genuine connection.


To Apply



Send us a short note about yourself, your background, and why this role speaks to you. Email us at hello@apart.sg.

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Job Detail

  • Job Id
    JD1526484
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    SG, Singapore
  • Education
    Not mentioned