Junior Customer Service Officer (entry Level)
Downtown Core, S00, SG, Singapore
Job Description
Are you passionate about helping people and making their day a little easier? Join us as a
Customer Service Officer
, where you'll be at the heart of client interactions, ensuring every experience is smooth and positive.What You'll Be Doing
Serve as the main point of contact for client questions and requests Guide clients through onboarding and follow up to ensure satisfaction Keep records accurate, organised and up-to-date in our systems Work closely with different teams to deliver timely solutions Suggest ways to improve our services and enhance the client experience
Who You Are
Polytechnic diploma or degree in Business, Communications or related fields Strong communication and problem-solving skills Attentive to details, proactive and client-focused Comfortable juggling multiple tasks and prioritising effectively Experience with CRM or support tools is a bonus
Why You'll Enjoy Working With Us
Gain practical experience in client service, operations and team collaboration Learn from mentors and grow your professional skillset Opportunities to move into client success, account support or operational roles Be part of a supportive, inclusive team that values your ideas and growth
Job Types: Full-time, Permanent, Fresh graduate
Pay: $3,000.00 - $3,500.00 per month
Benefits:
Health insurance Professional development
Work Location: In person
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Job Detail
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Job IdJD1665075
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDowntown Core, S00, SG, Singapore
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EducationNot mentioned