Junior Customer Success Manager
Singapore, SG, Singapore
Job Description
We're looking for a dedicated
Junior Customer Success Manager
to build meaningful client relationships, guide smooth onboarding experiences and ensure clients gain lasting value from our solutions and services.Responsibilities
Oversee a portfolio of clients, ensuring seamless onboarding and long-term satisfaction Serve as a trusted advisor throughout each client's journey Conduct regular check-ins, performance reviews and feedback sessions Address escalations promptly and proactively identify potential risks Drive client renewals, upsells and referrals through positive relationships
Requirements
Diploma or Degree in Business, Marketing or a related field Prior experience in customer success, account management or client relationship roles is an advantage Strong interpersonal, analytical and problem-solving abilities Familiarity with CRM systems and client analytics tools
Benefits
High-ownership role across the full client lifecycle Performance-based incentives for retention and growth Clear progression path toward Client Success Lead or Head of CX Supportive, dynamic and service-oriented team environment
Job Types: Full-time, Permanent
Pay: $4,500.00 - $5,000.00 per month
Benefits:
Health insurance
Work Location: In person
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Job Detail
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Job IdJD1653233
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, SG, Singapore
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EducationNot mentioned