Job Description

Line of Service Internal Firm Services
Industry/Sector Not Applicable
Specialism IFS - Operations
Management Level Intern/Trainee
& Summary At PwC, we help clients build trust and reinvent so they can turn complexity into competitive advantage. We're a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting we help clients build, accelerate and sustain momentum. Find out more at www.pwc.com.
Our Firmwide Corporate Services unite to help build our competitive advantage with first class support internally. Spanning Administration, Business Development, Chairman's Office, Compliance, Finance, Human Resources, Learning and Development, Legal, Marketing and Communications, Operations and Change Management, and Technology, we power our lines of services to make sure all of us have the right sources, services and technology to be the best we can be.
Not all of us work directly with external clients. Some of our most talented people choose to harness their skills, experience, expertise and service excellence within PwC. The possibilities are endless and our business landscape is changing everyday.
Help us keep our workpapers organised, compliant, and easy to find. You'll review access logs and permission rights to identify the owner of each folder, confirm the correct data-retention rules with those owners, and move data to the right storage location using our in-house tools. This role suits someone meticulous, persistent, and comfortable following up with busy stakeholders.
In this role you will contribute to the following areas:
Identification of data Owners
Analyse access logs and current permission rights to determine the accountable owner for each folder/data set.
Validate findings with the data owners and the designated person in charge in each business unit.
Confirmation of applicable Retention policies
Reach out to each confirmed owner to determine the applicable retention schedule for their data set (e.g., active, archive, restricted, disposal eligibility).
Record owner confirmations, rationale, and required holds/exemptions.
Transfer of Data & management of storage
Use in-house tools to migrate data to the correct storage location based on the confirmed retention and confidentiality.
Maintain an auditable trail (checksums, timestamps, operator ID) of the data transfer or deletion performed during the clean up
Quality, documentation & controls
Maintain a live inventory of folders, owners, retention status, and transfer outcomes.
Track and remediate exceptions (missing owners, disputed retention, failed transfers).
Stakeholder coordination
Proactively follow up with data owners to obtain timely responses.
Escalate risks (e.g., orphaned data, sensitive content in the wrong tier) per playbook.
Requirements (must-have)
Strong attention to detail and ability to sustain focus on repetitive, accuracy-critical tasks.
Self-motivation and persistence in obtaining responses from busy stakeholders.
Working knowledge of file/folder permission concepts (e.g., owners, groups, read/write, inheritance) and access logs.
Proficiency with Excel/CSV and basic data hygiene (sorting, deduping, lookups).
Clear written and verbal communication; confident, polite follow-ups.
Nice to have
Exposure to records management or data retention concepts/policies.
Familiarity with common storage platforms (e.g., SharePoint/OneDrive, network shares) and permission models.
Basic scripting for automation (PowerShell or Python) and/or SQL for simple queries.
Understanding of confidentiality labels/classifications and Singapore PDPA considerations.
Key performance indicators
% of folders with confirmed owner and documented retention rule.
Accuracy rate of owner/retention assignments (via spot checks/audits).
Timeliness of data transfers and success rate (zero-error migrations).
Reduction in orphaned data and over-privileged permissions.
Documentation completeness (audit-ready inventory with evidence trail).
Tools you'll use
In-house data discovery, migration, and logging utilities.
Excel/CSV; ticketing or workflow tools (e.g., JIRA/ServiceNow equivalent); email/teams for owner outreach.
Working style
Structured, checklist-driven execution with high accuracy.
Comfortable managing a queue of outreach threads and chasing responses respectfully.
Escalates early when risk, ambiguity, or delays are identified.
Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills Accepting Feedback, Active Listening, Communication, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Optimism, Teamwork, Well Being
Desired Languages (If blank, desired languages not specified)
Travel Requirements 0%
Available for Work Visa Sponsorship? No
Government Clearance Required? No
Job Posting End Date

Skills Required