Job Description

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Purpose

Perform service and equipment configuration, testing, troubleshooting and maintenance so as to ensure uptime and customer satisfaction of the companys Enterprise services

Responsibilities

• Provide on-site support to install, provision, and maintain network equipment and services, covering local enterprise networks, remote access, internet, traffic management and network health reporting

• Design, engineer, and manage configuration of network elements.

• Conduct validation testing, design and review of test reports after installation of a network extensions, to determine compliance with the design/ contract specifications

• Support and provide advice to solutions, performance issues and other problems regarding complex coupling of companys MPLS Infrastructure

• Troubleshoot and resolve technical issues

• Document all technical issues and resolution status

• Participate in network projects including the refresh and upgrade of existing network infrastructure with new functionalities and technologies

• Perform weekly rotating 24x7 standby duties

• Diploma in Electrical/ Electronic/ Computer Engineering

• Knowledge of telecommunication services and fixed transport network technology

• Experiences in configuring routers, switches, firewalls, access points

• Familiar with Riverbed, SDWAN

• Possesses a valid Class 3 (manual gear) driving licence and be willing to operate an assigned company motor vehicle

• Perform rotating standby duties including weekends and public holidays

Flintex Consulting