Provide technical consultancy and support to internal sales teams, partners, and customers for networking/ Cloud UC solutions.
Provision softphone accounts, user roles, and assign telephony services
Engage in presales activities including requirements gathering, solution design, implementation planning, testing, and deployment.
Act as an on-site subject matter expert, addressing and resolving customers' technical requirements effectively.
Handle technical operations such as incident response, issue escalation, and routine maintenance with a high level of professionalism.
Ensure timely delivery of quality outcomes during both on-site engagements and post-deployment phases, in alignment with project scope and objectives.
Collaborate with project teams and partners to ensure successful implementation
Provide support for post-deployment issues
Requirements:
Diploma or Degree in Information Technology, Computer Engineering, or related fields; relevant IT certifications are an advantage.
Fresh Graduate are welcome too
CCNA or equivalent certification is preferred.
Minimum of 2 years' experience as a Network Engineer or in a similar role.
Troubleshooting skills in resolving network-related incidents.
Hands-on with switching, routing, and wireless LAN (WLAN) technologies.
* Excellent interpersonal, communication, and presentation skills
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.