$8K + AWS + VB + allowance5 working days, Mon - Fri, normal office hoursLocation: CentralResponsibilities
Act as the primary point of contact for guests, addressing inquiries, resolving issues, and providing tailored experiences.
Identify and pursue new opportunities to enhance guest experiences and drive patronage growth.
Collaborate with the marketing and events teams to develop and implement strategies for guest acquisition and retention.
Stay abreast of industry trends, competitive landscape, and regulatory changes to provide informed recommendations to enhance guest experiences.
Utilize market insights to develop innovative solutions that meet evolving guest needs.
Conduct personalized service advisories, ensuring guests receive premium treatment and customized experiences.
Organize special events, VIP table services, and exclusive experiences to enhance guest satisfaction.
Ensure seamless coordination of all guest services, including reservations, table assignments, and special requests.
Requirements
Diploma in Hospitality Management, Business Administration, or equivalent.
Minimum 5 years of relevant experience.
Proficiency in Microsoft Office and CRM software.
Excellent communication and interpersonal skills
Competitive remuneration package will be offered to the shortlisted candidate.Interested candidates, please send your updated CV in MS Words format stating your last drawn salary, expected salary, notice period and reason for leaving last / past employment(s) and email to recruit@caed.com.sg for priority processing.To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.Please connect us via LinkedIn as follows for efficient messaging:Do Join us at TELEGRAM by searching \xe2\x80\x9cCAREER EDGE JOB OPPORTUNITIES\xe2\x80\x9d to receive fast job alert!Attn: Jace Tay (Registration No.: R1331152)CAREER EDGE ASIA PTE LTD EA Licence Number: 13C6678 To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings. Email: recruit@caed.com.sgSocial Share:More Information