:Client: Global Logistics MNCLocation: Tanjong PagarKey Account ManagerPurpose of role:
Responsible for handling the existing clients, build and maintain a strong relationship
Responsible to develop additional revenue streams with the existing key clients and develop business opportunities from new leads.
:
Responsible for growth of key accounts, whilst ensuring that client retention is effectively managed through constant engagement with existing clients and operations
Oversee and take ultimate commercial responsibility for nominated key accounts.
Regular service calls to key existing clients
Responsible for quotation handling including costing and pricing
Contract Management to ensure that accepted quotations/contracts are updated in the companys WMS system, filed, audit-proof, and that their validity is monitored
Monitor sales revenue per account on a monthly basis in line with company targets
Hold and manage regular meetings with commercial and key customer service staff for review of existing business and information sharing
Review, update and analyze system data and other relevant company reports
Develop and manage commercial procedures and related documentation
Responsible to coordinate and liaise with other departments in Singapore as well as other country offices for new business implementations, issues and/or disputes
Ensure commercial team implement and review SOPs closely with regular assessments of shipments and services rendered, with reports on conformance/non-conformance to the operations executive and the clients
Account management to keep track of clients on-going business and review with the customer service manager and team leaders
Contract negotiations and liaise with product managers, legal department and management regarding terms, conditions, liabilities and regulatory requirements
Requirements:
A college degree from an internationally recognized university
Minimum 5 years of total working experience
Demonstrated track record of revenue growth and proven sales success in previous role, within the warehousing and logistics industry
Experience in the third party logistics sector and/or management experience in non-ferrous metals sector is required
Demonstrated warehousing and logistics operations expertise
Good verbal and written communication skills in English is a pre-requisite
Strong builder of relationships with interest parties
Proven ability to work on cross-functional and multicultural teams
Business acumen coupled with strong presentation and negotiation skills
Customer service-oriented with an assertive and persuasive approach to work
Possess organizational skills and ability to work in a fast-paced, deadline-driven environment
Proficiency in computer software (Excel, Outlook, PowerPoint and Word)
Please submit your updated resume in Word format by using the Apply Now Button. We regret that only shortlisted candidates will be notifiedPeople Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.Tel:EA License Number: 02C4944Registration Number: R1106021Posting Personnel: Sherry Yeoh Xianni