Job Description

About the company

Oddle is committed to be F&B brands\xe2\x80\x99 trusted partner to digitalise, optimise and grow their business. Oddle started in 2014 as a white-label e-commerce platform and software that enabled restaurants to build their own store online with instant connectivity to local logistics partners. Today, Oddle has over 5,000 F&B brands onboarded in the region and offers a vertically integrated solution (with reservation, table ordering and even marketing services) that streamlines and consolidates both online and offline channels, giving merchants more insights on their own consumers to improve engagement with their best customers.

Oddle\xe2\x80\x99s consumer-facing platform, Oddle Eats, not only helps over 1 million food lovers discover new restaurants through personalized recommendations, it also provides F&B brands an additional channel to secure more online deliveries and table reservations to grow their sales; which can be up to 30% of a restaurant\xe2\x80\x99s total monthly revenue. Begin your food discovery journey here at https://eats.oddle.me/

About the role

We are looking for a Key Account Manager to join our Singapore team, our biggest market in the region, as we\'re bringing Oddle\'s position in Singapore to the next level. Join us in this high-growth journey and make a meaningful impact in the F&B scene.

As our Key Account Manager, you will play one of the most integral aspects of Oddle\'s mission - to become the tech partner of choice for restaurants to grow their sales. Your expertise as Oddle\'s ambassador will help our key restaurants grow their business and strengthen Oddle\'s relationships with key restaurant owners in the F&B community.

Who might you be? You are a business-minded individual who is obsessed with helping others, and will go out of your way to make things happen. You believe in our mission and the excitement that it brings. You thrive in a fast-paced, high-growth and ever-changing environment, you can easily adapt to any situation and are up to any challenge that arises.

You are authentic and genuine and have a knack for building great and meaningful business relationships. You want to learn the in & out of the F&B tech industry in Singapore, to leverage on or build your network with the humans of F&B. You care about the impact that you and the company can influence on restaurant partners that entrust their business to us.

What you will do:

• Establish close relationships with key merchants to gain an insightful understanding of their business, identify their unique qualities and challenges to develop GMV growth strategies through various instruments including marketing
• Engage with key merchants periodically to analyse and gain insights of their performance, identify gaps or opportunities, optimise their Oddle Shop to grow their sales
• Market and cross-sell company\'s new products/services of our new business vertical, as well as improve new product adoption
• Protect revenue lost by reducing churn, and grow new revenue by getting key merchants onboard with our marketing campaigns and/or other company-wide initiatives
• Assist key merchants in day-to-day operational queries
• Periodically review engagement strategies, keep abreast of internal product offerings and knowledge as well as those of competitors

Who we\'re looking for:

• A Degree holder in business or related
• At least 3-4 years of business development/sales/client account management/customer success experience with a proven track record of success in the role. Experience in a marketing agency will be an advantage
• Knowledge or experience in a SaaS / Food Tech / eCommerce industry is an advantage
• Excellent communication and interpersonal skills, building and maintaining relationships is your forte
• Strong business acumen, a critical thinker who is able to challenge ideas for the better
• Sound analytical thinking, a sound ability to decipher data and make data-driven decisions
• A self-driven individual who thrives in a fast-paced and highly agile environment
• An entrepreneurial spirit who is self-started, resourceful, able to drive actions and inspire people around you
• Possess a great sense of ownership and take pride in your work
• Only Singaporean/SPR applicants should apply

If you are driven and looking for tremendous growth opportunities and want to grow with us, we would love to speak with you soon! Send us your application and we\'ll get back to you in a few days.

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