Conduct fraud operations, timely investigations, and manual interventions
Detect suspicious activity and fraud alerts using data analytics, reports and systems
Identify new and emerging fraud patterns from different markets and fraud typologies
Escalate complex or unresolved fraud threats to stakeholders as required
Prepare investigation reports, document the findings and the reason behind the decisioning
Involved with new approaches to increase efficiencies, improve fraud detection and reduce risk
Provide support to the Group\'s Anti-Fraud strategy and functions
Analytical and self-initiated to resolve issues, with demonstrated ability to understand and identify appropriate solutions and/or alternatives
Requirements
2 - 3 years\' experience in fraud surveillance and/or transaction monitoring/ Open source intelligence
Working knowledge of SQL, Microsoft Word, Excel
Knowledge of how fraud rules work and the key fraud indicators
Knowledge of consumer and/or corporate banking, with knowledge of various payment channels is a plus
Good interpersonal and communication skills
Ingenuity and persistence to obtain case information/ extract insights from open source data (OSD) with an eye for detail
Good organisational skills needed to manage a high volume of assigned cases
Honest and ethical with high levels of integrity and confidentiality
Aaron Tan Mok Yee EA License No.: 02C3423 Personnel Registration No.: R22109226
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