Cr\xc3\xa9dit Agricole CIB is the corporate and investment banking arm of Cr\xc3\xa9dit Agricole Group, the 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2022).
8,600 employees in more than 30 countries across Europe, the Americas, Asia-Pacific, the Middle-East and North Africa, support the Bank\'s clients, meeting their financial needs throughout the world.
Cr\xc3\xa9dit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital market activities, investment banking, structured finance, commercial banking and international trade.
The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.
For more information, please visit www.ca-cib.com
Twitter: https://twitter.com/ca_cib
LinkedIn: https://www.linkedin.com/company/credit-agricole-cib/
Reference 2021-53907
Publication date 02/02/2021
Job description
Business type
Types of Jobs - Information systems / IT Project management
Job title
L2 Infrastructure Support
Contract type
Fixed-Term Contract
Term (in months)
12
Management position
No
Job summary
Position
In a challenging and multicultural environment, we seek a L2 Infrastructure Support staff to join our production support team.
Mission: L2 Infrastructure Support is responsible for ensuring the run of the technical components in his perimeter.
He will work on requests, changes and incidents based on clients\' tickets, using the documentation and procedures from his perimeter.
He is expected to work on on-call support out of business hours, based on rotations defined within the team as well as to participate in planned activities during few week-ends.
Main responsibilities
You will mainly be responsible for:
1. Performing all run activities in respect of CA-CIB process, ensuring :
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