Job Description

Palo IT SG is seeking a proficient L2 Software Engineer to join our dynamic team in the Information Technology and Services industry. In this pivotal role, you will contribute to a variety of projects that require both skillful software engineering and a deep understanding of our clients' technical needs. As an L2 Software Engineer, you will be responsible for resolving issues escalated from L1 support, working closely with developers to ensure that software solutions are optimally designed and implemented. In addition to troubleshooting and providing technical guidance, you will participate in the development process, leveraging your expertise to enhance existing systems and support new project initiatives. Our ideal candidate is someone who not only possesses strong programming skills but also thrives in a collaborative environment, capable of communicating complex technical information to team members and stakeholders alike. You will be part of an innovative company that values creativity and delivers cutting-edge digital solutions to our clients. If you are passionate about technology and eager to tackle complex challenges in a supportive and engaging atmosphere, we encourage you to apply for this exciting opportunity.
Responsibilities

• Troubleshoot and resolve software issues escalated from L1 support.
• Provide technical guidance and support to junior engineers and staff.
• Participate in the development of software applications and systems.
• Collaborate with cross-functional teams to understand project requirements.
• Enhance existing software solutions based on client needs and feedback.
• Document technical processes and solutions for knowledge sharing.
• Assist in the deployment and maintenance of software solutions.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 2 years of experience in software development or support role.
• Strong understanding of software development methodologies and practices.
• Proficient in programming languages such as Java, Python, or C#.
• Experience with database management systems like MySQL, PostgreSQL, or MongoDB.
• Excellent problem-solving skills and attention to detail.
• Strong verbal and written communication skills to articulate technical concepts.

Skills Required