Roles and Responsibilities Job Purpose: We are looking for a responsible Transport Coordinator to support our sales teams and liaising with the operations for distribution and delivery. Job scope also include planning, arrangement, and monitoring of the deliveries and shipments of the loose cargos. You will represent our company in a professional and cost-effective manner to increase our profitability and customer satisfaction.
:
Handling all incoming and outgoing shipments
Process customer\xe2\x80\x99s orders/ enquiries timely and accurately and timely responses to emails and requests (internal and external)
Handling LCL documentation
Monitor vessel schedule via PSA PortNet, SATS or SIA
Ensure all customers\xe2\x80\x99 standard operating procedures are followed and updated
Liaison work with drivers, customers, external vendors and etc
Manage all customer enquiries
Resolve operational issues encountered
Plan, arrange and monitor the deliveries and shipments of the loose cargo
Identify any risk factors that may impact efficiency and safety during transport execution
Coordinate closely with the drivers and team of internal coordinators to ensure smooth and efficient transportation
Review daily transport operational activities and ensure all delivery activities are carried out within schedule in a very efficient and cost-effective manner
Schedule vehicles for routine servicing / repairs / LTA inspection
Meet compliance at all times
Perform any ad-hoc tasks/projects as assigned
Requirements:
Minimum 1 year experience in Customer Service (Transportation Industry)
Familiar with PSA PortNet, SATS or SIA
Minimum 2 years\xe2\x80\x99 experience in Logistics & Supply Chain (Transportation industry preferred)
Strong communication, presentation and customer service skills
Reasonable knowledge of Singapore roads, yard and port operations
Ability to perform under a fast-paced and performance driven environment
Able to work independently with pro-active attitude
Ability to communicate with one other languages a plus
Good communication and customer service skills
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